Terms of Service | Creativobe

1. Agreement to Terms

By accessing or using Creativobe's services, you confirm that you have read, understood, and agree to be bound by these Terms of Service. These terms apply to all visitors, users, and others who wish to access or use our services.

! Important Notice

If you disagree with any part of these terms, you may not access our services. These terms constitute a legally binding agreement between you and Creativobe.

1.1 Eligibility Requirements

You must be at least 18 years old to use our services
You must have the legal authority to enter into this agreement
You must provide accurate and complete information during onboarding
Your use must comply with all applicable laws and regulations
You represent that you have the authority to bind your organization

Frequently Asked Questions

Can I use Creativobe services for personal projects?

While we primarily serve B2B clients, we do accept select personal projects. Please contact our team to discuss your specific requirements and ensure our services align with your needs.

What happens if I need to cancel a project?

Project cancellations are handled on a case-by-case basis. Please refer to Section 6 for detailed termination policies. We typically require 30 days written notice and payment for work completed to date.

2. Services Description

Creativobe provides comprehensive B2B creative services designed to elevate your brand and drive business growth. Our offerings include:

Brand Strategy & Development: Comprehensive brand identity systems
Graphic Design & Visual Identity: Logos, marketing materials, and brand assets
Web Design & Development: Responsive websites and web applications
Digital Marketing & Advertising: Campaign strategy and execution
Content Creation & Strategy: Copywriting, video, and multimedia content
Video Production & Animation: Commercial videos and motion graphics

i Service Modifications

We reserve the right to modify, suspend, or discontinue any part of our services at any time. We will provide reasonable notice of any significant changes that may affect your projects and ongoing collaborations.

2.1 Project Scope & Deliverables

Each project engagement will be defined by a separate Statement of Work (SOW) that outlines specific deliverables, timelines, milestones, and associated costs. The SOW becomes an integral part of these terms once mutually executed by both parties.

3. Payments and Billing

Our payment terms are designed to be fair, transparent, and mutually beneficial for both parties. We offer flexible payment structures to accommodate different project types and client needs.

Service Type	Payment Structure	Payment Terms	Late Fees	Revision Rounds
Fixed Price Projects	50% upfront, 50% on delivery	Net 15 days	1.5% monthly	3 rounds included
Retainer Services	Monthly advance payment	Net 30 days	2% monthly	Unlimited (scope dependent)
Hourly Projects	Weekly or monthly billing	Net 15 days	1.5% monthly	Billable hours
Enterprise Solutions	Custom payment plans	Negotiable	Custom terms	Custom agreement

⚠ Late Payment Policy

Payments overdue by more than 30 days may incur late fees of 1.5% per month (18% APR). We reserve the right to pause work on any project with payments overdue by 45+ days. Repeated late payments may affect future service eligibility.

3.1 Refund & Dispute Policy

Due to the custom, time-intensive nature of our creative services, refunds are generally not provided once work has commenced. However, we are committed to client satisfaction and offer comprehensive revision cycles and quality guarantees.

Satisfaction Guarantee

We include up to 3 rounds of revisions in all project quotes to ensure deliverables meet your expectations and requirements. Additional revisions are available at negotiated rates.

Dispute Resolution

Any billing disputes must be submitted in writing within 14 days of invoice receipt. We will work collaboratively to resolve disputes fairly and efficiently through our dedicated client relations team.

4. Intellectual Property Rights

Intellectual property rights are carefully defined to protect both our clients and our creative work. We believe in transparent ownership and fair usage rights.

Client Materials

Any materials, branding, or content provided by the client remain their exclusive property. The client grants Creativobe a limited license to use these materials solely for the purpose of providing the requested services during the project duration.

Final Deliverables

Upon full payment of all outstanding invoices, the client receives full ownership and commercial rights to the final delivered work. This includes all source files, assets, and documentation created specifically for the project.

Background IP

Any pre-existing intellectual property, proprietary tools, methodologies, frameworks, or code libraries used in creating deliverables remain the property of their original owner. This includes our internal systems and creative processes.

✓ Portfolio Rights

We love showcasing our work! By using our services, you grant us the right to display completed projects in our portfolio, case studies, and marketing materials. Client-sensitive information will always be protected and can be excluded upon request.